Semboacra treasures your privacy. This policy tries to outline how we collect, use, and protect your personal information when you interact with our dress rental services. By using our website, you are accepting the practices outlined in this policy.

Introduction

semboacra is a Hong Kong-based dress rental business with the intention to make every possible outfit stylish and affordable for your occasion. We respect your privacy and are committed to observing the Hong Kong Data Protection Act, and in this notice, we explain our practice about your data and your rights.

Personal Information We Collect

While seeking our services, you might provide personal information which is classified into different categories, including but not limited to the following:

• Contact Information: Name, email, phone number, and mailing address.
• Rental Preferences: Choice of dresses, rental duration, and other demands.
• Usage Data: Information about how you use our website, including your IP address, browser type and access times.

We only collect data that is necessary for providing you with our services and enhancing your experience.

How We Use Your Information

Your information helps us deliver the convenient service. We may use your personal data for the following purposes:

• Manage your bookings and fulfill all your rental obligations.
• Sending you confirmations, updates, and promotional material (only with your consent).
• Imposing improvements in usage patterns and improving our services by using feedback from customers.
• All the legal obligations and for safeguarding rights.

Take your time to browse different options of rental clothing. You are suggested to read the dress description properly and check available use reviews. This will provide you the proper sense of initially how these dresses look on you.

Understand Your fit and sizing

Assurance of proper fitting is one of the major concerns of online dress rental services. Majority of the dress rental services deliver detailed size guidelines for every dress, which is the inclusion of proper measurements of waist, bust, and hips. It is necessary to accurately measure your body and compare it this given size guide of the rental service platform. At no extra cost, many rental platforms offer backup sizes that ensure if one size doesn't fit, then you have alternate option. Many services nowadays also provide virtual styling assistance to discuss your fit according to body shape.

Booking the rental dress

After you choose your rental dress, it is the time to book it. It is important to plan ahead as rental services platform allows you to book dresses for specific dates. Some common booking processes for your rental dresses are:

• Select Your Dates: Choose your delivery and return date depending on when you have required the dress. Some of the services offer next-day delivery, while many platforms offer delivery dates based on the location.
• Choose Backup Sizes: You can add products of back-up size to your cart, if it is offered by the rental platform.
• Payment: Lastly, complete the payment process. The majority of rental services platforms accept cards, cash, and UPI options for a flexible payment process.

Data Protection and Security

At semboacra, we take data collected from you pretty seriously. We enforce a range of measures to ensure your personal information is safe against access, use, or disclosure without authorization. These include encryption and the use of secure servers along with regular audits of our data handling practices.

Data Retention

We will retain your personal information for no longer than is necessary for the purposes outlined below, or as long as required by law. Your information will be deleted or made anonymous once no longer needed.

Sharing Your Information

We respect your privacy and will not share your personal information with third parties without your explicit consent, except where sharing your information is necessary to pursue legitimate interests.

• Service Providers: We may share your information with third-party service providers with which we have entered into a contract. They will help us operate our website or render certain other services. Such third-party providers shall maintain confidentiality and may use the data only to perform the described purposes.
• Legal Obligations: We may disclose your information if we believe that we are under a duty to disclose or share your personal information in order to comply with any legal obligation or in response to any valid requests from a public authority.

Children's Privacy

semboacra is not directed towards minors under 13 years old. We do not collect personal information knowingly from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

Policy for Minors

We instruct all our users below 18 years to seek permission from their parents or guardian before our services are used. Minors should never give personal information without proper permission from a parent or a guardian. If you believe that we collected any personal information from a child under 18, unless we obtained parental consent, please contact us and we will act on your request promptly.

Your Rights

Under the Hong Kong Data Protection Act you have the following rights of your personal data:

• Right of access: you have the right at any time to request access to the personal information we hold about you.
• Right of correction: if your information is incorrect or incomplete, to request a correction.
• Withdrawal of Consent: You may withdraw your consent to our processing of your data at any given time.
• Deletion of Personal Data: You have the right under certain conditions to be able to request your personal data to be deleted.

Cookies and Tracking Technologies

Our website and its online services may use cookies as well as other information-gathering technologies. Cookies are small files placed on your device which help us remember your preferences and improve the functionality of our sites. You can manage your cookie preferences using your browser settings.

Changes to this Privacy Policy

We may modify this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post notice on our website of any such significant changes. We encourage you to check this policy periodically for the current information about our handling of personally identifiable information.

Contact Us

If you have any questions, concerns, or requests about this privacy policy or the personal information that we hold about you, please contact us at [email protected].